Privacy policy

At Proxima, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share information when you visit our website or make a purchase.

1. Collection of Personal Information

When you access our website or make a purchase, we may collect the following information:

  • Device Information: such as browser type, IP address, time zone, cookies, and your activity and interactions on the website.
  • Order Information: such as name, billing address, shipping address, payment method, email, and phone number.
  • Support Information: messages or data you provide when requesting support or contacting us.

2. Purpose of Collecting Information

  • To ensure the website functions properly on your device and analyze usage to improve your experience.
  • To process your orders: payment, shipping, confirmation, and communication.
  • To verify orders and prevent fraud or unauthorized activity.
  • To display products, services, or offers we think may interest you — based on your preferences.

3. Sharing Information

We may share your data with trusted service providers to help operate the website, fulfill orders, and provide support. We may also disclose it if required by law or to protect our rights.

4. Targeted Advertising

We may use your data to provide personalized ads or content online in collaboration with our advertising partners. You can opt out of such ads through your device’s privacy or ad settings.

5. Use of Information

We use your information to deliver our services, including selling products, processing payments, shipping, and notifying you of promotions. We may also use it to improve the website and services.

6. Data Retention

We retain your personal data as long as legally or commercially necessary, or until you request deletion or correction.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the site. You can adjust your browser settings to refuse or delete cookies, but this may affect website performance or its ability to provide services.

8. Policy Changes

We may update this policy from time to time. Changes take effect once posted on the website. Continuing to use the website after changes indicates your acceptance of the revised version.